Privacy Policy
How we collect, use, and protect your information.
Privacy and Data Collection
We collect personal information that you voluntarily provide when interacting with our website, such as when you request an appointment, submit an inquiry, or complete online forms.
Information We Collect
Contact details (name, email address, phone number), scheduling details, and standard technical data (IP address, browser type, and site usage analytics).
How We Use Your Information
To process appointment requests, respond to inquiries, send administrative updates, and improve overall website performance.
Who We Share Information With
We do not sell your personal information. Data is shared only with vetted third-party service providers who help us host the website, process online forms, and manage analytics/advertising. These providers process data strictly on our behalf under their own privacy commitments. We may also disclose information if required by law or legal compliance.
Third-Party Processing (Aloha)
We utilize Aloha, a trusted practice management software, to securely handle online form submissions and appointment requests. Data submitted through these forms is transmitted directly to Aloha under strict security protocols. We never sell, rent, or trade your personal details.
Security
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both on line and offline. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.
Cookies
Our website uses standard cookies to optimize site navigation. You can adjust or disable cookies at any time through your browser settings.
Protected Health Information (PHI) & Emergency Care
HIPPA Notice
Standard website forms are designed for general inquiries and booking requests. Please avoid sending sensitive clinical history through general web forms. For details on how we protect formal medical records, please view our HIPAA Notice of Privacy Practices.
Emergency Notice
If you are experiencing a medical emergency, do not wait for a website response. Call 911 or your local emergency services immediately.